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Pros and Cons of Using Performance Improvement Models and Frameworks

How can performance improvement models and frameworks help you in your ID career? Rick Rummler will (re)introduce Rummler & Brache’s Nine Performance Variables model* and discuss the application of performance models and frameworks in general based on his 30 years of experience in the performance improvement field. Mr. Rummler will also:

  • Discuss the values of these models in aligning expectations with your stakeholders
  • Discuss the potential for abuse and misuse of these models

icon-PDF Rick Rummler’s Webinar Slides

Rick Rummler

Richard A. “Rick” Rummler is Vice President of Process and Performance Management at Muve Health, an innovative healthcare startup focused on reinventing the delivery of healthcare. Prior to joining Muve, Rick was an industrial process engineer and organization performance architect with 25 years of experience consulting, coaching and training with business leaders, domain experts and cross-functional process improvement teams. He has worked with organizations in Asia, Europe and North and South America in support of a wide variety of performance improvement and management initiatives. He is a co-author of the book White Space Revisited: Creating Value through Process.

Rick’s consulting experience includes a wide range of interventions including: Process improvement and reengineering, organization redesign, and measurement and management system design.

An experienced presenter of performance improvement and concepts and tools espoused by his father Dr. Geary A. Rummler and associated thought leaders, he has delivered training programs to manufacturing and service organizations as well as government agencies and the military. Organizations that have benefitted from his knowledge and skills include: CIGNA, Citibank, DuPont and Hewlett Packard. Rick was a keynote presenter at Gartner’s 2011 Business Process Management Summit in London and presenter at the 2011 Building Business Capability conference in Fort Lauderdale, Florida.

Rick can be reached at