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Working with a SME

Catching a Cat by Its Tail:
An OPWL “Shop Talk” Webinar with Martha Miles



We know we need to work with subject matter experts (SMEs) to ensure that the training we create is technically accurate, complete, and authentic. But SMEs see the world differently than IDs. So how do IDs work with them effectively and efficiently? Join us for a webinar with Martha Miles as she shares strategies that her group uses to wrangle SMEs. During this time she will provide tips from the trenches for working with SMEs:

  • Difference in SME’s and Training’s focus
  • How to build a positive relationship with your SME
  • The keys to success when working with your SME
  • Workplace examples

icon-PDF Martha Miles webinar slides


Martha Miles photo

Martha Miles has over 25 years of experience in the Learning and Development profession that has included instructional design, instruction, and training for Manufacturing, Engineering, Information Technology (IT), and Human Resource environments. Her experience in Corporate IT has included training and working as an SAP configuration analyst, in addition to working as an instructional designer and instructor. This experience has provided her with a unique perspective in the training world because she has worked as both an SME and as a Learning and Development professional.

Martha is currently employed at Micron Technology as a Software Training Analyst. She has provided training to domestic and international audiences, including China, Israel, Italy, Japan, Taiwan, and the United States. The audience has included all levels from line workers to executives and the audience sizes have ranged in size from 1 to over 200.