One of the more challenging situations for performance improvement practitioners occurs when well-meaning clients request training that won’t solve the problems they’re experiencing. Join Judy as she shares a savvy consultant’s insights on how to turn these requests into opportunities to improve performance. Judy will also:
- Describe how she got into the performance improvement business.
- Mention highlights of current projects she is working on.
- Answer your questions.
Judith Hale, Ph.D., CPT, and IBSTPI Fellow is the CEO of the Institute for Performance Improvement, L3C a hybrid LLC and C 3 created by the State of Illinois to encourage entrepreneurs to take on social issues. Judith is the author of nine books on performance improvement. The performance consultant’s fieldbook: How to improve organizations and people (2nd edition) is used as a text by numerous universities. Performance-based certification: How to design a valid, defensible, cost-effective program (2nd edition, Jossey-Bass) and the School improvement specialist field guide: Facilitating success (Corwin Publishers) received the Outstanding Communication Award from the International Society for Performance Improvement (ISPI) in 2014.
She has been a consultant to management in the public and private sectors for more than 25 years. She specializes in certification programs and the implementation of major interventions. She was president of ISPI and its former Director of Certification. Judith was awarded a B.A. from Ohio State University, a M.A. from Miami University, and a Ph.D. from Purdue University.