Assistant Department Manager
Institute of Nuclear Power Operations
Chyung, S. Y., Barkin, J. R, & Shamsy, J. (2018). Evidence-based survey design: The use of negatively-worded items in surveys. Performance Improvement Journal, 57(2).
Barkin, J. R, Chyung, S. Y., & Lemke, M. (2017). Following a ten-step procedure to evaluate the Administrative Services Qualification Card program. Performance Improvement Journal, 56(8), 6-15. doi: 10.1002/pfi.21717
Aument, K. & Barkin, J. (2016, August). Case Study: Reducing Scheduling Errors. PerformanceXpress Newsletter, August ’16 issue.
Class of 2017
After working in the steel industry for 12 years in various roles including sales administration, inventory management, and training, I began working at the Institute of Nuclear Power Operations in 2013. I had desired to go back to school for a number of years and started researching various masters programs related to e-learning and instructional design. I learned about the OPWL program from a colleague and OPWL graduate. She had great things to say about the program, and it looked like the right fit for me. In August 2014, I enrolled.
During my time in the OPWL program, I completed various project-based assignments that allowed me to gain experience in providing solutions to real-world organizational problems. The knowledge I gained also provided me with an expanded view of workplace performance improvement beyond the realm of training.
The opportunity to lead numerous course projects focused on initiatives at my workplace furthered my learning and positively influenced my career. I’m truly grateful for my time in the OPWL program. It has provided me with the increased knowledge, skills and confidence to make me an effective manager and leader.